iPhone Backup Extractor Q&A
Welcome to our official feedback forum. Do you have an idea? Do you recognize a good idea when you see one? We want to hear from you!
Note: This section is for application ideas, suggestions and improvements only. If you need help using the software or getting data from you backup, please use our support help desk via support@iphonebackupextractor.com.
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281 votesplanned ·
AdminAidan Fitzpatrick
(Admin, iPhone Backup Extractor)
responded
We’ve love to support encrypted backups, but currently do not and do not know when we will.
There’s more information on our help page, at http://www.iphonebackupextractor.com/help-howto-and-support/#encrypted
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allow a way to extract the backup and after create our own backup from the backup to use in iTunes
After extracting from a backup we should be able to mod any files and extract from them, afterwards be able to convert it back into a itunes compatible format to be able to backup from it afterwards.
39 votesunder review ·
AdminAidan Fitzpatrick
(Admin, iPhone Backup Extractor)
responded
Thanks for the suggestion, we will look into this for a possible upcoming version.
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Encrypted Backup
Requesting your support on iPhone encrypted BackUp's lost password.
31 votes -
Extract from icloud backup not just the itunes one.
I noticed the only backups were my itunes backups none of my icloud ones which was the back up I was trying to restore the deleted texts from my icloud backup but unfortunately I cannot choose it.
16 votes -
extracting mms messages
also would like you to extract mms messages as well...some messages are included with pictures and such...
9 votesunder review ·
AdminAidan Fitzpatrick
(Admin, iPhone Backup Extractor)
responded
Thanks Chris. We do already extract this data: you can get pictures from the Pictures extraction, and messages from SMS. We don’t bundle them together yet, though, and that’s something we may do in future.
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Default location
for me it is necessary to open backup files from another location. the programm always starts with the location of my itunes. but i would like to start the programm with another location, so i dont have to change the path to the backup files always. Maybe it could be possible to spezify the path to the backup files on the commandline or in a .ini file
8 votesunder review ·
AdminAidan Fitzpatrick
(Admin, iPhone Backup Extractor)
responded
Thanks for the suggestion, Peter!
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whatsapp support
Please include support for showing whatsapp backups.
Like the tool Whatsapp Backup Messages Extractor:
forum.xda-developers.com/showthread.php?p=24603294#post25249308
blog.digital-forensics.it/2011/12/whatsapp-xtract.html
6 votes -
support for simple upgrade of iphone
Simple one click extract/transform/load from old backup to new to make it easy to move from iphone 3 or 4 to 4 or 5.
5 votes -
4 votesunder review ·
AdminAidan Fitzpatrick
(Admin, iPhone Backup Extractor)
responded
This makes sense and will appear in a future version. Thanks.
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icloud
Please come up with a similar program for iCloud (not just iTunes). Please please please please please! (even incolmplete backup with iCloud).
4 votes -
Also backup or extract the sms-legacy.db file, that's in the same location as the sms.db, in case someone deleted a mesage on accident.
The SMS legacy file is where messages are soft deleted. I don't know if it's true with iOS 4 but it was for iOS 2 and maybe 3.
3 votes -
Give option to export without the directory structure
- for example I'd like to export all photos into a single flat folder that does not reflect the iphone folder structure
3 votes -
add a function to delete files from inside backup
I installed an iNav theme and subsequently encountered the problem of deleting blank web clips. Although I can use SSH to remove them from the iDevice, it appears they are stored in my iTunes backup and hence are put back on the iDevice after a sync.
Would be great to delete them from the backup! Not sure there are many other uses for such a feature though?
Cheers2 votesunder review ·
AdminAidan Fitzpatrick
(Admin, iPhone Backup Extractor)
responded
Thanks for the suggestion Mark. We’ll put this in if there’s enough support for it. Best, A
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look at deleted messages
Hi, on your next update can you make it so I can see deleted messages, from the message pieces table?
1 vote -
allow online backup
Enable the program to be able to send call logs and sms messages to gmail like the SMSBackup app in Android smartphones.
1 vote -
iPhone Backup Extractor + iBye
It's possible to extract the saves of a specific app (or all apps) and convert it in ".tar.gz" to restore via iBye? Obviously with a very simple wizard!
1 voteunder review ·
AdminAidan Fitzpatrick
(Admin, iPhone Backup Extractor)
responded
Hi KS
Thanks for your suggestion. We will look at this and it may appear in a future version if there’s support for it!
Best,
A -
Ability to recover encrypted backup
I have an encrypted backup, and would love your product to have support to be able to retreive the contents of my encrypted backup. (I just need the photos from it!!!)
Thanks1 vote -
1 voteunder review ·
AdminAidan Fitzpatrick
(Admin, iPhone Backup Extractor)
responded
Thanks for your feedback, we’ll check this out. What sort of problems are you seeing in Excel?
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VCF multi format
Hello,
Why not propose vcards in different version:
V2.0, V3.0 and the Apple version (with customizable fields)?
Example:N:Nom;Prenom;Second Prenom;Titre;Suffixe
FN:Titre Prenom Second Prenom Nom Suffixe
NICKNAME:Surnom
X-PHONETIC-FIRST-NAME:Prenom Phonitique
X-PHONETIC-LAST-NAME:Nom De Fammile Phonitiqueitem1.EMAIL;type=INTERNET:adresse.electrnique
item1.X-ABLabel:_$!<Other>!$_item2.EMAIL;type=INTERNET:adresse.electrnique
item2.X-ABLabel:JojoSsTEL;type=IPHONE:+33 1 00 00 00 00
item3.TEL:+33 1 00 00 00 00
item3.X-ABLabel:_$!<Other>!$_Thank You
1 voteunder review ·
AdminAidan Fitzpatrick
(Admin, iPhone Backup Extractor)
responded
Thanks for the suggestion. We’ve not had users ask for different formats of VCF yet, but it’s something we can put on the list. It’d be interesting to know why this would help you. Could you tell us? Thanks!
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encrypted back ups
for contacts
1 vote